About

The Colchester Visitor Information Centre (VIC) is the tourist office for Colchester, situated in the heart of Colchester's historic town centre, within minutes of award winning museums, great shopping and a wide variety of places to eat and drink.

Contact us before you visit for the best advice on where to go, what to do and where to stay, or come and see us in Hollytrees Museum when you arrive for hands on advice and information

Following our re-opening from COVID-19, we ask the following:
​​- The centre is a small area so we ask you to be patient and observe social distancing, both while waiting and in the building
- You may be asked to wait outside. Please wait until called forward.
- Only one group, up to a maximum of 4 persons, allowed in the centre at any one time
- Face coverings must be worn. We regret we will not be able to admit anyone not wearing a covering unless they are exempt under the guidelines
- Hand sanitiser is available on you way in
- For the safety of customers and staff we are encouraging cashless payments

- Screens are in place around our desk and till 
- PLEASE NOTE - Hollytrees Museum remains closed. You will be able to access the Visitor Information Centre only.

The centre offers the following services, amongst others:
- Help with planning your visit, with ideas of things to do and places to visit locally;
- Assistance in finding accommodation;
- Finding and booking local events and guided tours;
- Help with travel plans and public transport information;
- Free information on the rest of Great Britain;
- Access to wheelchair users and people with disabilities as well as pushchairs;
- Booking day trips with local coach operators;
- Shop with locally made gifts and quality souvenirs of Colchester;
- And much more!

VisitColchester Gift Shop

The VisitColchester Information Centre, situated in the beautiful Georgian Building Hollytrees House, has a fantastic gift shop selling a wide range of Colchester souvenirs, localy crafted gifts and famous Wilkin & Sons Tiptree Jam.