Visitor Information Centre in Hollytrees Museum

Contact Us

Address & Opening Hours

The Colchester Visitor Information Centre (VIC) is the tourist office for Colchester, situated in the heart of Colchester's historic town centre, within minutes of award winning museums, great shopping and a wide variety of places to eat and drink.

Contact us before you visit for the best advice on where to go, what to do and where to stay, or come and see us in Hollytrees Museum when you arrive for hands on advice and information

Plan your Trip

Our helpful staff will help you plan your visit with ideas of things to do and places to visit locally; assist you in finding accommodation and buying tickets for local events and guided tours; help with travel plans and public transport information and provide free information on the rest of Great Britain and much more.

Email us before you travel to make advance plans, or find us in Hollytrees Museum right next to the Castle when you visit. Our award winning team look forward to welcoming you to Colchester.

Contact Us

We are located in 

Hollytrees Museum
Castle Park
CO1 1UG Colchester

Tel: 01206 282920


Opening Hours: Monday - Saturday, 10am - 5pm

Access and Services

As well as general tourist information on what to do and see in Colchester, the VIC offers bookings for events, Guided Tours of Colchester, or day trips and holidays with local coach operators.

The centre offers access to wheelchair users and people with disabilities as well as pushchairs, and the friendly staff are happy to help out with any accessibility enquiries about visiting Colchester.

Made in Colchester: Tourist Information Shop

Local Tiptree Jam
Wilkin & Sons Tiptree Jam - Locally Made

Local Gifts & Souvenirs

Colchester is rich in artistic talent and the VisitColchester Information Centre has a range of gifts, souvenirs and treats made by local companies, artists and craftspeople in the Colchester area.

From the world-famous Wilkin & Sons 'Tiptree' Jams to unique handthrown pottery by local potter Wyn Tudor Owen. The VisitColchester Information Centre is the place to look for that special present.

As well as locally made gifts we have a wide range of quality souvenirs, ideal to take home for friends or as a momento of your visit to Colchester and England. 

Pottery by Local Potter Wynn Tudor Owen
Pottery by Local Potter Wynn Tudor Owen